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Serviceability and Remote Diagnostics

The D-SPECT® Cardio system was designed from the ground up with remote connectivity in mind. With the site’s permission, regional specialists and/or factory trained engineers can log into your D-SPECT Cardio and perform almost any of the diagnostic technical functions a Field Service Engineer can complete on-site. Except for a part’s replacement, it is often possible to correct or implement a workaround solution remotely, allowing imaging to continue while waiting for a technician to arrive on-site.

With a team of specialists who can assist you remotely and some of the most experienced service engineers throughout the world, we are able to correct most problems immediately and maximize your site’s uptime.