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Serviceability and Remote Diagnostics

The D-SPECT® system was designed from the ground up with remote connectivity in mind. With the site’s permission, regional specialists and/or factory trained engineers can log into your D-SPECT and perform almost any of the diagnostic technical functions a Field Service Engineer can complete on-site. With the exception of a part’s replacement, it is often possible to correct or implement a workaround solution remotely, allowing imaging to continue while waiting for a technician to arrive on-site.

We have some of the most experienced service engineers throughout the world, but the best solution to a problem is to correct it before anyone even knows it exists. D-SPECT’s built in remote connectivity makes this a reality.

Remote Service Diagnostics